How to ask for a refund

Last updated: 2 Nov 2026

There is no self-service refund option. Tell our team what happened and they will look into it.

Steps

1. Sign in and open /support/new.
2. Choose the Billing category.
3. In Subject, write "Refund request" and the order number.
4. In What happened?, add the amount, payment date, UTR and the reason.
5. Click Open ticket and watch for our reply.

Common mistakes

• Sending bank passwords or UPI PIN in the ticket. Never share them.
• Opening many tickets for one refund. Reply on the same ticket.

Useful links

• Raise a ticket
• My orders