I did not get the verification code

Last updated: 2 Nov 2026

The code is sent to the email on your account. It can take a minute and sometimes lands in spam.

Steps

1. Check your inbox, spam and promotions folders.
2. Check the email shown on the /verify page is yours.
3. Wait 60 seconds and click Send a new code.
4. If the email is wrong, update it in Profile Information.
5. If you still get nothing, raise a ticket in the Account category.

Common mistakes

• Asking for many codes quickly. You must wait 60 seconds between codes.
• Using an old code. Only the newest code works.

Useful links

• Verify account
• Profile Information