How to cancel an invoice or fix a mistake

Last updated: 2 Nov 2026

To keep GST records clean, an invoice cannot be edited after it is created. If something is wrong, cancel it and make a new one.

Steps

1. Open the wrong invoice.
2. Click Cancel. You will see "Invoice marked Cancelled."
3. Click New invoice and create the correct one.
4. Send the new invoice to your buyer and tell them the old one is cancelled.

Common mistakes

• Trying to cancel a Paid invoice. Only an Issued invoice can be cancelled.
• Leaving the wrong invoice as Issued and sending a second one for the same sale.

Useful links

• My invoices
• New invoice