I am not receiving my reminders
Last updated: 2 Nov 2026
We are repairing reminder delivery, so emails may not arrive on time yet. Until then, please keep a second reminder for important dates.
Steps
- Open /reminders and check the reminder has the right date and time.
- Check that an Email address was entered and Email was ticked.
- Look in your spam or promotions folder.
- Keep the Reminders page open around the time for an on-screen alert.
- For important dates, also set an alarm on your phone.
Common mistakes
- Depending only on Wefru for very important dates while repairs are going on.
- Entering an email with a typing mistake.