As per MCI guidelines, there are no restrictions on consulting with a patient online. Today, patients and doctors interact with each other digitally over various mediums. Practo offers a secure, encrypted platform for doctors to connect with patients online. It allows patients and doctors to interact at their own convenience, although, we do recommend patients to not consult online for emergency cases..

Yes! Millions of patients have asked health queries or consulted a doctor online. Online consultation helps patients who lack time or don’t have access to healthcare providers nearby.

Online consultations on Wefru vaidya are active for 24 hours i.e. a patient can chat with you anytime within 24 hours of initiating a consultation.

Patients appreciate a quick response. Currently, we let patients know that you’d respond within 24 hours for a free question and within an hour for a paid consultation. If you do not respond to a paid consultation, a full refund is issued to the patient.