How to Retrieve my Username or Password? Can I receive my password on my mobile number? What can I do if I forgot my password?
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If you forgot your password, you could try to retrieve password by following below steps:
Log in at My Wefru Loin page. Click on 'Settings' and select 'Change Password'.
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Step 1: Log in at My Wefru Loin page.
Step 2: Click on 'Settings' and select 'Change Password'.
Step 3: Enter New Password and OTP received on Mobile or Email.
Step 3: Success Screen
If you do not receive email verification code, please check the situations below:
1. Please check if your mailbox works, or if it goes to trash/spam folder or mailbox is full;
2. Check with your email service operator to see whether they blocked the verification code email or filtered the email as spam;
3. Please add the email address end with notice.wefru.com to your white list and then try again;
4. Your email code may take up to 10 minutes to arrive (depends on your email service operator). Do not repeatedly clicking;
5. Network anomalies may cause loss of messages. Please re-submit request, use different browsers, clear cookies and try again later;
If you don't receive SMS verification code, please check the situations below:
1. Do not input '0' before your phone number after chosen the country code and make sure you input correct phone number instead of landline.
2. Please move your SIM card into another mobile phone or restart your phone and try again with anti-virus software turned off.
3. Network anomalies may cause loss of messages. Check whether your mobile phone is out of service. Please re-submit request by changing network.
4. Check with your phone service company to see if they blocked the system messages and ask them to unlock the service for you.
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